E-Mail: penderel@beadland.com | Customer Service : (727) 327-8928 | Order by Fax: (727) 327-8928

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RETURNS POLICY
If you need to return something, please complete the attached form. Mail it back to us along with the merchandise, us in the same condition within 10 days of purchase. Enclose a copy of your invoice. There will be a 15% restocking fee for all returned items unless your are making an exchange. Shipping charges are not refundable.

Return Form (click on either link)
For a form that opens in Microsoft word click here
Damaged or missing product claims must be made within 24 hours of receipt. Email penderel@beadland.com or call 1-866-282-2323.
The following items may only be returned if unused and in original, UNOPENED packaging:
 
crystal charms
pure allure sliders
fimo beads sold in bags of 100
bead stoppers
kits
wire rings per gross
epoxy/enamel sliders
 
We do not accept returns of:
 
closeout items
discontinued charms
Books
Portions of bead mixes
Partially used wire spools
Used tools
 
Address for returns:
 
Beadland
Att: Returns
5217 8th Ave S
Unit A
Gulfport FL 33707

Email penderel@beadland.com
If you need further information or assistance, please look at our home page or contact us:
phone (727) 327-8928
orders toll free (866) 282-2323
fax (727) 327-8928